Conversational AI Agent Platform Built for Enterprises

From quick answers to complex transactions - our AI Agents make every interaction faster, smarter, and effortless.

Hilton San Francisco Airport

⭐ 4.3 — $210/night

Hyatt Regency SFO

⭐ 4.5 — $245/night

Yumi

I need something under $200, with breakfast.

Yumi

Please book.

Chia

Great! That leaves Holiday Inn Express at $180/night, breakfast included. Currently 4 rooms left for your dates.

Chia

Done 🎉. Your room at Holiday Inn Express has been booked from Aug 2325. Ive emailed your confirmation and added the booking to your calendar.

Would you like me to hold a room or go ahead and book?

Hilton San Francisco Airport

⭐ 4.3 — $210/night

Hyatt Regency SFO

⭐ 4.5 — $245/night

Yumi

I need something under $200, with breakfast.

Yumi

Please book.

Chia

Great! That leaves Holiday Inn Express at $180/night, breakfast included. Currently 4 rooms left for your dates.

Chia

Done 🎉. Your room at Holiday Inn Express has been booked from Aug 2325. Ive emailed your confirmation and added the booking to your calendar.

Would you like me to hold a room or go ahead and book?

Hilton San Francisco Airport

⭐ 4.3 — $210/night

Hyatt Regency SFO

⭐ 4.5 — $245/night

Yumi

I need something under $200, with breakfast.

Yumi

Please book.

Chia

Great! That leaves Holiday Inn Express at $180/night, breakfast included. Currently 4 rooms left for your dates.

Chia

Done 🎉. Your room at Holiday Inn Express has been booked from Aug 2325. Ive emailed your confirmation and added the booking to your calendar.

Would you like me to hold a room or go ahead and book?

Transform your CX with AI Agents, proven to deliver results 

0%

Resolution Rate 

0%

Improvement in CSAT scores 

0%

Support
cost savings 

0 Weeks

Rapid deployment for quicker ROI

Transform your CX with AI Agents, proven to deliver results 

0%

Resolution Rate 

0%

Improvement in CSAT scores 

0%

Support
cost savings 

0 Weeks

Rapid deployment for quicker ROI

Transform your CX with AI Agents, proven to deliver results 

0%

Resolution Rate 

0%

Improvement in CSAT scores 

0%

Support cost savings 

0 Weeks

Rapid deployment for quicker ROI

Transform your CX with AI Agents, proven to deliver results 

0%

Resolution Rate 

0%

Improvement in CSAT scores 

0%

Support cost savings 

0 Weeks

Rapid deployment for quicker ROI

What We Offer

Conversation Transformed into Actions 

Power complex, multi-system workflows that enable customers to get answers, resolve issues, and take action—seamlessly across channels and languages.

Informational Answers

Get instant, accurate answers from all your enterprise knowledge—using pre-built connectors to Confluence, Notion, and more.

Sam

Sam

Sam

Sam

Take Actions

Move past simple conversations. Our AI Agents orchestrate multi step workflows, update systems, and complete real tasks

Booking Alternative Flight ...

Sam

Sam

Yes, Please do that.

Chia

I understand you’d like to reach Chicago earlier. Let me check alternative flights for you.

Searching ...

Booking Alternative Flight ...

Sam

Sam

Yes, Please do that.

Chia

I understand you’d like to reach Chicago earlier. Let me check alternative flights for you.

Searching ...

Booking Alternative Flight ...

Sam

Sam

Yes, Please do that.

Chia

I understand you’d like to reach Chicago earlier. Let me check alternative flights for you.

Searching ...

Built for enterprises that demand a high degree of control over AI behavior, deterministic execution of complex, multi-step workflows, tight integration across systems, and the ability to rapidly iterate AI logic as business processes evolve.

Built for enterprises that demand a high degree of control over AI behavior, deterministic execution of complex, multi-step workflows, tight integration across systems, and the ability to rapidly iterate AI logic as business processes evolve.

Built for enterprises that demand a high degree of control over AI behavior, deterministic execution of complex, multi-step workflows, tight integration across systems, and the ability to rapidly iterate AI logic as business processes evolve.

Built for enterprises that demand a high degree of control over AI behavior, deterministic execution of complex, multi-step workflows, tight integration across systems, and the ability to rapidly iterate AI logic as business processes evolve.

From Plain Language to Powerful Automation

Natural Language Workflows

Natural Language Workflows (NLWs) enable CX teams to modify AI behaviour using plain English-no code required. Teams can define scenario-specific instructions, create multi-step workflows, and validate behaviour through simulations before deploying across channels.

Lost Credit Card Workflow

Lost Credit Card Workflow

Lost Credit Card Workflow

Lost Credit Card Workflow

Step 1 - Customer Identification

Step 1 - Customer Identification

Step 1 - Customer Identification

Step 1 - Customer Identification

Ask the customer for their registered mobile number and use the @Customer Details API to retrieve the corresponding customer ID.

Ask the customer for their registered mobile number and use the @Customer Details API to retrieve the corresponding customer ID.

Ask the customer for their registered mobile number and use the @Customer Details API to retrieve the corresponding customer ID.

Ask the customer for their registered mobile number and use the @Customer Details API to retrieve the corresponding customer ID.

Step 2 - Card Verification

Step 2 - Card Verification

Step 2 - Card Verification

Step 2 - Card Verification

Request customer for the last four digits of their lost credit card and cross-check this input against the stored card details for verification.

Request customer for the last four digits of their lost credit card and cross-check this input against the stored card details for verification.

Request customer for the last four digits of their lost credit card and cross-check this input against the stored card details for verification.

Request customer for the last four digits of their lost credit card and cross-check this input against the stored card details for verification.

Step 3 - Blocking the Lost Card

Step 3 - Blocking the Lost Card

Step 3 - Blocking the Lost Card

Step 3 - Blocking the Lost Card

Trigger the @Block_Credit_Card API to immediately set the status of the reported card to "blocked" and ensure that no further transactions can be processed on it.

Trigger the @Block_Credit_Card API to immediately set the status of the reported card to "blocked" and ensure that no further transactions can be processed on it.

Trigger the @Block_Credit_Card API to immediately set the status of the reported card to "blocked" and ensure that no further transactions can be processed on it.

Trigger the @Block_Credit_Card API to immediately set the status of the reported card to "blocked" and ensure that no further transactions can be processed on it.

Step 4 - Replacement Fee Confirmation

Step 4 - Replacement Fee Confirmation

Step 4 - Replacement Fee Confirmation

Step 4 - Replacement Fee Confirmation

Inform the customer about the ₹300 card replacement fee and seek their confirmation to proceed.

Inform the customer about the ₹300 card replacement fee and seek their confirmation to proceed.

Inform the customer about the ₹300 card replacement fee and seek their confirmation to proceed.

Inform the customer about the ₹300 card replacement fee and seek their confirmation to proceed.

Step 5 - Replacement Request Initiation

Step 5 - Replacement Request Initiation

Step 5 - Replacement Request Initiation

Step 5 - Replacement Request Initiation

Upon receiving approval, initiate a replacement request using the @Issue_Card API.

Upon receiving approval, initiate a replacement request using the @Issue_Card API.

Upon receiving approval, initiate a replacement request using the @Issue_Card API.

Upon receiving approval, initiate a replacement request using the @Issue_Card API.

I lost my credit card. Please help me block it.

I lost my credit card. Please help me block it.

I lost my credit card. Please help me block it.

I lost my credit card. Please help me block it.

Lost Credit Card Workflow (Step 1 & 2)

Lost Credit Card Workflow (Step 1 & 2)

Lost Credit Card Workflow (Step 1 & 2)

Chia

Chia

Chia

Chia

I’m really sorry to hear that. Don’t worry, I’ll help you block it and get a new one. Could you please share your registered mobile number and Last 4 digit of the lost card?

I’m really sorry to hear that. Don’t worry, I’ll help you block it and get a new one. Could you please share your registered mobile number and Last 4 digit of the lost card?

I’m really sorry to hear that. Don’t worry, I’ll help you block it and get a new one. Could you please share your registered mobile number and Last 4 digit of the lost card?

I’m really sorry to hear that. Don’t worry, I’ll help you block it and get a new one. Could you please share your registered mobile number and Last 4 digit of the lost card?

It’s 9876543210 and lost 4 digit is 1234.

It’s 9876543210 and lost 4 digit is 1234.

It’s 9876543210 and lost 4 digit is 1234.

It’s 9876543210 and lost 4 digit is 1234.

Lost Credit Card Workflow (Step 3 & 4)

Lost Credit Card Workflow (Step 3 & 4)

Lost Credit Card Workflow (Step 3 & 4)

Chia

Chia

Chia

Chia

Got it. I’ve blocked your card ending in 1234 to keep your account safe🔒.

There’s a ₹300 replacement fee for the new card. Shall I go ahead and issue it?

Got it. I’ve blocked your card ending in 1234 to keep your account safe🔒.

There’s a ₹300 replacement fee for the new card. Shall I go ahead and issue it?

Got it. I’ve blocked your card ending in 1234 to keep your account safe🔒.

There’s a ₹300 replacement fee for the new card. Shall I go ahead and issue it?

Got it. I’ve blocked your card ending in 1234 to keep your account safe🔒.

There’s a ₹300 replacement fee for the new card. Shall I go ahead and issue it?

Yes, please.

Yes, please.

Yes, please.

Yes, please.

Chia

Chia

Chia

Chia

Done! Your replacement card request is raised, and it’ll reach you in 5–7 business days.

Done! Your replacement card request is raised, and it’ll reach you in 5–7 business days.

Done! Your replacement card request is raised, and it’ll reach you in 5–7 business days.

Done! Your replacement card request is raised, and it’ll reach you in 5–7 business days.

Enterprise-Grade Features You Need

Natural Language Workflows

Define and control AI behavior using plain English. Build deterministic, multi-step workflows and retain complete control over how AI responds in every scenario.

Seamless Enterprise Integrations

Connect effortlessly with CRMs, ticketing tools, databases, and internal systems to enable real-time actions and unified customer experiences.

Rapid Deployment & Fast ROI

Go live quickly without long development cycles. Launch AI use cases faster and start delivering measurable business value in weeks, not months.

Full Observability & Logs

Gain complete visibility into AI decisions and conversations. Every action is logged for auditing, debugging, and continuous improvement.

Rapid Testing & Versioning

Unlock insights from customer conversations—identify key topics, knowledge gaps, and opportunities to improve CX and business outcomes.

AI-Driven Insights

Define and control AI behavior using plain English. Build deterministic, multi-step workflows and retain complete control over how AI responds in every scenario.

No Rebuild No Migration

Works with Any Helpdesk

No Migration Needed

Deploy our AI Agents on top of your existing helpdesk platforms — keep what works, just make it smarter.

No Migration Needed

Deploy our AI Agents on top of your existing helpdesk platforms — keep what works, just make it smarter.

No Migration Needed

Deploy our AI Agents on top of your existing helpdesk platforms — keep what works, just make it smarter.

No Migration Needed

Deploy our AI Agents on top of your existing helpdesk platforms — keep what works, just make it smarter.

Omnichannel Integration

Connect effortlessly with your current support channels — tickets, email, chat, and more.

Omnichannel Integration

Connect effortlessly with your current support channels — tickets, email, chat, and more.

Omnichannel Integration

Connect effortlessly with your current support channels — tickets, email, chat, and more.

Omnichannel Integration

Connect effortlessly with your current support channels — tickets, email, chat, and more.

Smart Escalation

When an issue can’t be resolved automatically, AI Agents create a ticket in your preferred platform instantly.

Smart Escalation

When an issue can’t be resolved automatically, AI Agents create a ticket in your preferred platform instantly.

Smart Escalation

When an issue can’t be resolved automatically, AI Agents create a ticket in your preferred platform instantly.

Smart Escalation

When an issue can’t be resolved automatically, AI Agents create a ticket in your preferred platform instantly.

Policy-Aligned Actions

Follow your existing assignment rules, automations, and reporting for complete continuity.

Policy-Aligned Actions

Follow your existing assignment rules, automations, and reporting for complete continuity.

Policy-Aligned Actions

Follow your existing assignment rules, automations, and reporting for complete continuity.

Policy-Aligned Actions

Follow your existing assignment rules, automations, and reporting for complete continuity.

Safe. Secure. Reliable. Scalable.

Security Built for Enterprise Grade AI

Enterprise-grade security, governance, and controls—designed to keep AI fast, predictable, and compliant from day one.

Enterprise-Grade Safety & Control

AI that operates strictly within the boundaries you define.

Every AI agent follows approved workflows and policies-no improvisation, no unauthorized actions. Sensitive operations are protected through identity verification, role-based access, and approval checks, ensuring actions like refunds, order updates, and account changes are always validated, auditable, and compliant.

Secure
Integrations by Design

Connect AI to your systems without compromising trust. 

All integrations with CRM, ERP, databases, and payment systems use encrypted, short-lived credentials and least-privilege access. Data is protected in transit and at rest, with strict access controls and secure key management—enabling seamless, API-driven automation that meets enterprise security standards. 

Scalability Without Compromise

Built to handle growth, load, and mission-critical workflows.

Deploy AI agents across teams, departments, and regions with confidence. The platform supports high concurrency, automatic scaling, and fault tolerance—reliably managing thousands of conversations and actions simultaneously without performance degradation or downtime.

Built for security, speed, and scale — so you can innovate with confidence.

Certified to ISO standards.
Certified to ISO standards.
Certified to ISO standards.
Certified to ISO standards.
Complies with SOC 2 Type II requirements.
Complies with SOC 2 Type II requirements.
Complies with SOC 2 Type II requirements.
Complies with SOC 2 Type II requirements.
Adheres to GDPR data privacy standards.
Adheres to GDPR data privacy standards.
Adheres to GDPR data privacy standards.
Adheres to GDPR data privacy standards.

See Chia in action

Learn how Chia powers human-like customer experiences with production-ready AI

See Chia in action

Learn how Chia powers human-like customer experiences with production-ready AI

See Chia in action

Learn how Chia powers human-like customer experiences with production-ready AI